Our ordinary returns, refunds and cancellation policy is not applicable to pre-orders. Our policy regarding pre-orders is listed below:
1. Please note that: If you add both pre-order items and in-stock items to the same order, your order will only be shipped once the pre-order items have arrived.
2. You may cancel your order anytime during the pre-order period. ‧ Cancellations is subject to a 4% processing fee to cover for various merchant fees that we ourselves to not get back.
‧ Refunds will usually be processed within 5-7 (five to seven) business days.
3. Pre-orders cannot be cancelled after the pre-order period has ended or after the pre-order has been closed!!!
4. Pre-order products are not returnable, except to the extent that you have received a defective item. For defective items, our ordinary return policy and its limitations will apply.
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